FAQ

Typically, it takes 1-2 business days to process your order, depending on the workload. After that, your product will be shipped, and you can expect to receive it within an estimated 3 to 6 business days.

Yes, all orders are provided with a tracking number. You can find the tracking page in our header.

Yes, but for hygienic reasons, we cannot accept every return. Our return address is located abroad, and we only accept returns if the item is unused and in its original packaging. Once you have used the product, unfortunately, your right to return expires. Please read our return policy for more information.

If your return is approved, the amount will be automatically refunded to your debit card, credit card, or original payment method. Please note that it may take some time for your bank or credit card company to process and display the refund.

Unfortunately, we do not cover the return costs, as well as any other costs associated with returning the goods, including taxes and customs fees.

You can return your order within 14 days of receipt.

Please read our page on how to return your package. All the needed information will be found here.